Respect
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Respect Tag

GENTLE PERSUASION

Once people have formed an opinion, they usually stick to it. If that is true, do you ever have a chance to convince someone of any other opinion? Well, it still works, if you know how. Here are three tips for gentle contradiction.

GIVING STRESSLESS FEEDBACK

Corona restrictions continue and the family is sitting on top of each other. Things are not going as they should. This can lead to stress. But it is also a good occasion to improve family communication once and for all.

GENEROUS OR NOT?

Either there is a goodwill arrangement for the customer, or not. But to let customers feel that they don't deserve a concession in my opinion is unprofessional.

DON’T YELL AT ME!

5 TYPICAL COMMUNICATION PITFALLS IN E-MAILS E-mails are probably the most frequent form of communication in business. This makes it all the more important to avoid the following traps.