Once people have formed an opinion, they usually stick to it. If that is true, do you ever have a chance to convince someone of any other opinion? Well, it still works, if you know how. Here are three tips for gentle contradiction.
There are some people you just can't deal with, right? Ideally, it's the exceptions that make life difficult. But what if you meet exactly such a person again and again, professionally or privately? Here are 3 tips:
Honestly, do we not sometimes wish that another person could read our thoughts? And at the same time, it's pure stress when others expect it of us. Get real! Talking is easier.
Corona restrictions continue and the family is sitting on top of each other. Things are not going as they should. This can lead to stress. But it is also a good occasion to improve family communication once and for all.
Have you ever noticed that? 50% of all Hollywood movies would be exactly 5 minutes long if people talked to each other. In real life, it’s not that bad, or is it?
You may think of Greta Thunberg as you like. Fact is, she speaks an uncomfortable truth that needs to be revealed urgently. My conclusion: Ignoring is no longer an option.
Focusing on solutions can sometimes be exactly the wrong thing to do. If a person simply wants to be heard, they do not need any advice, however good.
Either there is a goodwill arrangement for the customer, or not. But to let customers feel that they don't deserve a concession in my opinion is unprofessional.
Some people seem completely unsuitable as conversation and negotiation partners. Does it make sense to try anyway? Yes, because there are solutions. However, they require reconsideration.
5 TYPICAL COMMUNICATION PITFALLS IN E-MAILS E-mails are probably the most frequent form of communication in business. This makes it all the more important to avoid the following traps.