Especially in my environment, technical sales, there are many of this type. Competent and analytical, systematic and precise, they advise their customers and organize their work processes. They are reliable and honest, even if
Have you ever noticed that? 50% of all Hollywood movies would be exactly 5 minutes long if people talked to each other. In real life, it’s not that bad, or is it?
A person that wants to achieve something must be able to talk well? To be accessible and open, on the other hand, is weakening one's own position? Many people have these prejudices, consciously or unconsciously. And yet good listeners often achieve a great deal more
Focusing on solutions can sometimes be exactly the wrong thing to do. If a person simply wants to be heard, they do not need any advice, however good.
Either there is a goodwill arrangement for the customer, or not. But to let customers feel that they don't deserve a concession in my opinion is unprofessional.
When someone keeps crossing your boundaries, do they do it on purpose? Or do they perhaps not know exactly where your limits are?
Some people seem completely unsuitable as conversation and negotiation partners. Does it make sense to try anyway? Yes, because there are solutions. However, they require reconsideration.
5 TYPICAL COMMUNICATION PITFALLS IN E-MAILS E-mails are probably the most frequent form of communication in business. This makes it all the more important to avoid the following traps.